Innatur Studio Terms of Service

Effective date: November 1, 2026.

These Terms govern Innatur Studio ("Studio") and the services Innatur LLC, a Wyoming limited liability company ("Innatur", "we"), provides through it to a business that accepts an offer in Studio (the "Client", "you"). By signing in to Studio and approving or paying an offer, you accept these Terms on behalf of your business and confirm you may bind it.

1. The service

1.1 We design, build and operate a branded web cabinet for your fitness business and, where the offer includes them, iOS and Android apps (together, the "Cabinet"), and the related services described in the offer you accept in Studio (the "Offer"). The Offer states the setup work, the included support and hosting, any media or usage allowances and the prices.

1.2 You request changes through Studio support. We confirm in Studio whether a change is included or needs a new or revised Offer.

1.3 We use third-party infrastructure to run the service, including Supabase (database and sign-in), Render (application hosting), Cloudflare (file and video storage, DNS), Resend (email delivery) and Stripe (payments); apps are distributed through the Apple App Store and Google Play. Their availability affects ours.

2. Accounts

2.1 Studio is invitation-only. We invite the email address you give us; the person who first signs in with it becomes the owner of your project. Keep that mailbox secure: sign-in uses one-time codes sent to it.

2.2 You are responsible for activity under your account and for keeping your contact address current. Tell us promptly at support@innaturllc.com if you suspect unauthorized access.

3. Fees and payment

3.1 You pay the one-time setup fee and the recurring support and hosting fee stated in the Offer, in the Offer's currency, through Stripe Checkout. Card details are handled by Stripe and never reach Innatur.

3.2 The recurring fee renews automatically for each period stated in the Offer (monthly or yearly) until you stop renewal. Each paid invoice covers the service period it states.

3.3 Prices exclude taxes unless the Offer says otherwise. You are responsible for applicable taxes, duties and any bank, card or currency-conversion charges in your country, other than taxes on our income.

3.4 If a renewal payment fails, the service continues only through the last paid period. We may pause new work and new uploads after that period ends; we do not delete your data at that point (see section 7).

4. Term, renewal and cancellation

4.1 These Terms apply from your first acceptance of an Offer until the service ends and the export window in section 7 closes.

4.2 You can stop renewal at any time in Studio (Billing). The service and your access continue until the end of the period you have paid for; we do not charge further renewals.

4.3 We may end the service with 30 days' written notice, or immediately if you materially breach these Terms or the law and do not cure it within 10 days of our notice.

5. Refunds

Refunds follow the Refund Policy, which forms part of these Terms. A refunded payment ends the service period it paid for.

6. Your content and your clients' data

6.1 You own the content you provide (names, logos, programs, videos, texts) and the data of your own clients ("End-User Data"). You grant us a limited license to host, process and display it only to provide the service.

6.2 For End-User Data we act as your service provider and process it on your instructions as described in the Privacy Notice. You are responsible for having a lawful basis and any consents needed to collect it, and for your own privacy notice to your clients. Where the law that applies to you requires a separate data processing agreement, we will sign one with you on request.

6.3 You must not upload content that infringes others' rights, is unlawful, or contains malware.

7. End of service and export

7.1 When the service ends, you have 30 days to request an export of your ordinary Cabinet data through support. Payment and invoice records are kept separately as our financial records.

7.2 After the export window we may delete your Cabinet data, except where the law requires us to keep it or a dispute is open.

8. Intellectual property

We keep all rights in Studio, the Cabinet software, templates and know-how. During the service you may use the Cabinet for your business. Your brand assets remain yours.

9. Support and availability

We provide support through Studio during the service period. We aim for reliable operation but do not guarantee uninterrupted availability unless the Offer states a specific service level.

10. Disclaimers

Except as expressly stated in these Terms or the Offer, the service is provided "as is" and we disclaim implied warranties, including merchantability, fitness for a particular purpose and non-infringement. The Cabinet is software for your business; it does not provide medical or health advice to anyone.

11. Limitation of liability

11.1 Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or revenue.

11.2 Each party's total liability arising from these Terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim.

11.3 These limits do not apply to your payment obligations, to a party's fraud or wilful misconduct, or where the law does not allow them.

12. Indemnity

You will defend and indemnify Innatur against third-party claims arising from your content, your End-User Data collection or your use of the service in breach of these Terms or the law.

13. Confidentiality

Each party keeps the other's non-public business information confidential and uses it only for the service, except where disclosure is required by law.

14. Governing law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws rules. The state and federal courts located in Wyoming have exclusive jurisdiction.

15. Changes and notices

We may update these Terms with at least 30 days' notice through Studio or email; changes apply from your next renewal after that notice. Notices to us go to support@innaturllc.com; notices to you go to your Studio account email.

16. Contact

Innatur LLC, 5830 E 2nd St, Ste 7000 #16187, Casper, Wyoming 82609, USA — support@innaturllc.com